Officer Patrick Fox spoke with Braeloch homeowners and answered questions at 6:30PM on Tuesday, August 11, 2026 at the Braeloch playground. Officer Fox is a Community Engagement officer responsible for Cary North and a Public Information Officer with the Cary Police Department.
The meeting was requested due to concerns expressed by Braeloch residents regarding a recent incident in the neighborhood where multiple Cary police units responded. Officer Fox indicated that the police were attempting to find an individual who is not a Braeloch resident but was believed to be present in a Braeloch home. The individual was not suspected of a criminal offense, was not considered a danger to the community, and was not found in our neighborhood.
Cary Policy Department policies have changed in recent years since the arrival of the current police chief. Officer Fox called their approach Stratified Policing: crime statistics from the last 3 years are monitored, and police resources are assigned to saturate areas with higher crime rates. Braeloch is not considered by the Cary Police Department to be a problem neighborhood.
Cary Police Department publishes public safety information on Facebook and Nextdoor. The Braeloch HOA Board is able to contact Officer Fox directly.
The discussion moved on to clarifying circumstances where homeowners should contact the Cary Policy Department or other town agencies vs. contacting Cedar Management. There is overlap in some issues which might involve violations of town ordinances as well as violations of the Braeloch Rules and Regulations. The process of resolving homeowner violations of the Rules and Regulations involves multiple steps and can take several months. The Braeloch HOA board is working with Cedar Management to improve its violation inspection and enforcement procedures.
When to call the Cary Policy Department?
- Threat to life or property (dial 911)
- Noise ordinance violations (non-emergency number: 919-469-4012)
- Unleashed animal (non-emergency number: 919-469-4012 or Animal Services: 919-319-4517)
- Street parking (near intersections, blocking driveways/road/fire hydrants) or speeding/dangerous driving (non-emergency number: 919-469-4012)
When to contact other Town of Cary agencies via 311 (dial 311 / 311@carync.org / https://carync.gov/311)
- Street parking violations:
- RVs, campers, trailers, or boats
- Inoperable vehicles
- Commercial work vehicles parked overnight
- Major automotive repair & maintenance in the street/driveways/yards
- Hazardous materials and dumping
- Potholes, sidewalk damage, and blocked or damaged storm drains
- Property maintenance and trash issues
- Neighbor disputes
When to contact the Braeloch HOA (via Cedar Management)?
- Chronic street parking violations
- Chronic major automotive repair & maintenance in the street/driveways/yards
- Chronic property maintenance and trash issues
- Chronic noise ordinance violations
- Problems with the common area grounds
- Architectural changes, fences, and sheds
Calls to either the non-emergency number or 311 will be politely redirected to the other number if appropriate.
Officer Fox answered a few specific homeowner questions:
Q1: Is it possible to submit a complaint to the Cary Police Department anonymously, and will contact information of the complainant be made available to the subject of the complaint?
Fox: Complainants are allowed to remain anonymous and the complaint will be logged as such, but the calling phone number will be recorded. This information is a public record and can be accessed via a lengthy and complicated process. He recommended calling using a Google Voice number if this is a concern. Anonymous complaints can be used to trigger an investigation, and observed evidence can lead to an arrest and prosecution. However, an anonymous complaint can’t serve as evidence in court, and an anonymous complainant would have to forfeit anonymity to testify as a witness.
Q2: Multiple neighbors indicated that they had called Cary Animal Services in the past to report unleashed dogs, and they were not satisfied with the response. What should they do?
Fox: Animal Services officers are members of the Cary Police Department and can be reached at the non-emergency number (also at Animal Services: 919-319-4517). Animal Services can issue tickets, but need to witness the loose animal. They track repeated complaints. If you are not satisfied with their response, ask to speak with Supervisor Chuck Haggist directly.
Q3: Turning left out of Fincastle Drive onto Chapel Hill Road is very difficult during afternoon rush hour traffic. What can we do?
Fox: Call 311. If they receive enough calls then a traffic study may be ordered. Braeloch HOA Board President Garrison reiterated this.
Q4: Should a home with a fence falling apart or trash strewn in the backyard be reported?
Fox: Call 311.
A questions was directed to President Garrison:
Q5: Does Cedar Managment share homeowner-submitted violation reports to the subject of the report.
Garrison: I do not believe so, but any photographs submitted may be shared with the subject, which might indicate who submitted the violation.
Braeloch homeowners thanked Officer Fox and the meeting was adjourned. Contact information for the Cary Police Department and Cary 311 will be added to the Braeloch website.
